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  1. Breathe! Take a deep breathe — this will calm down the nervous system. Take several deep inhales and exhales and feel the tension release in your body.
  2. Step away until you are in a calm state to respond — some things do not warrant a response to be fired off right away. And, would actually best be served if a moment (or few) pass before replying. Do something if you need to clear your head and bring your emotions back into equilibrium.
  3. Reply with kindness. The person on the receiving end will pick up the energy of the message and replying with kindness can even help put that person into a more positive state — cause and effect.
  4. Cause and Effect — by taking that step of not feeding into negative energy, we can hopefully control or steer the mood of the situation. The other person may then ease up in their tenseness and send back a more friendly message allowing for a cordial conversation. Someone once told me to smile while on the phone, the other person can “feel” that on the receiving end. I have found this to be true!

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Stephanie Siclari

Stephanie Siclari

It is my passion to motivate and inspire others to be the best version of themselves. Figure skating coach, runner, yogi, sharer of good vibes.